Telehealth
Care from the comfort of your home—CMC offers expanded access to care via telehealth (also called telemedicine), a remote delivery of health care services or information using various technologies. Telehealth visits, either by video or telephone, allow your provider to monitor symptom progression, adjust medications and modify treatment plans. Providers will consult with patients via voice and video in real time.
Telehealth in a state like New Hampshire helps bring a high level of expert care to rural areas. It also increases round-the-clock coverage in specialties not typically staffed 24-hours a day at local hospitals. Our telemedicine doctors are all credentialed by CMC.
Why choose CMC?
Telehealth visits are available for primary care, as well as a broad range of specialty care services.
What technology do I need for a telehealth visit?
Many laptops and tablets are already equipped with everything you’ll need for your telehealth visit. To ensure a successful telehealth visit, you’ll need:
- A private computer, laptop tablet or smartphone with webcam/video accessibility and speakers
- Computer, laptop or tablet users: you will need a secure internet connection using either Google Chrome (preferred) or Firefox web browse
- Smartphone users: you will need to download the FollowMyHealth® app
- A CMC FollowMyHealth® patient portal account
- A well-lit, quite environment, free of interruptionsTo log-in ten minutes prior to your appointment to make sure you can connect, test your settings, and review your personal information
How do I make a telehealth appointment?
Call your provider to learn more and schedule a telehealth visit.
Please take a moment in advance of your virtual visit to review the CMC Telehealth Consent and Terms of Use. Your provider will be available to discuss the benefits, risks and alternatives further at the start of your visit.
In the event of a medical emergency, please call 9-1-1.
Telehealth Hospital Partners
CMC offers telemedicine services in the following hospitals:
Telemedicine with our Hospitalists
Hospitalists care for acutely ill patients while they are in the hospital, looking at the whole patient and not just the condition or procedure that led to their hospitalization. The telehospitalist program allows for a CMC hospitalist to work with the local care team to round out a patient’s care with a high level of expertise. Hospitalists are able to evaluate patients directly, as well as collaborate with the local team to manage the patient's care.
Teleneurology
Teleneurology brings a board- certified, CMC- credentialed neurologist into the emergency department, radiology, or a patient’s room via two-way video technology. The neurologist, working with a nurse or other provider on-site, can conduct patient consults and evaluations related to neurological events and conditions.
Teleneurospine
Teleneurospine service pushes geographic boundaries with patients who are in NH and a celebrated neurospine surgeon in Alaska. This collaboration between CMC, Dr. Thomas Kleeman of the New Hampshire Neurospine Institute, and Androscoggin Valley Hospital in Berlin allows patients to have a virtual visit with Dr. Kleeman from his office in Alaska. The consults are done via two-way video, with a medical assistant with the patient. Labs, physical therapy, and other follow up are done locally. If necessary, Dr. Kleeman can perform surgery at CMC during his regular visit to NH.
Telepsychiatry
CMC’s telepsychiatry service with Massachusetts General Hospital provides psychiatric consult coverage for CMC inpatient units during hours when CMC’s internal or community resources are not available. This increases availability of urgent mental health care for hospitalized patients.
Telestroke
Telestroke services make the most of the minutes that matter by bringing in a stroke specialist to assess probable stroke patients at the earliest moment possible. Having a quick and thorough evaluation of a stroke patient via two-way video technology allows the physician to make treatment recommendations within the first hour of a patient reporting symptoms. This is referred to as “the golden hour” when treatment, typically administration of a medication called TPA, is most effective at stopping the
devastating effects of a stroke.
Telestroke Ambulance Program
Our Telestroke Ambulance Program brings telestroke technology into the back of an ambulance. A specialist’s early evaluation of probable stroke patients in the ambulance speeds up the process of getting the patient brain-saving treatment..
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